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Level 1 Certificate in Business Administration

Poultec Training Ltd

Main Campus, South Green Enterprise Centre, Mattishall, Dereham, Norfolk, NR20 3JY

Vocationally-related Qualification (VRQ)
Level 1
Business, Administration and Law

Available start dates

Available start dates

Tuesday, 08 September 2026
Poultec Training Limited - main site
1 Not Set
Full time

Course Summary

This course is ideal for beginners who are interested in business administration or those who already have some basic knowledge of office work. You will learn a range of important skills, including communication, organisation, teamwork, customer service, and how to use computers and business systems.


Units include:

  • Working in a business environment
  • Health and safety at work
  • Communication in business
  • Providing administrative support
  • Managing information and data
  • Using IT for business tasks
  • Customer service skills
  • Working as part of a team
  • Handling mail and reception duties
  • Understanding how businesses operate

You will learn in a supportive classroom with experienced tutors and take part in practical activities based on real workplace situations. You will also have access to modern computer facilities and software to help develop your skills.

Your progress will be recorded using an easy-to-use online portfolio, where you can track your work and achievements throughout the course.

Course Details

The Course Will Also Offer:

  • Functional Skills Maths (if required)
  • Functional Skills English (if required)

How will it be delivered and assessed?

1 year course duration.

Entry requirements

You must be between the ages of 16-19. There are no formal academic entry requirements; however, an initial selection interview is mandatory.

Costs:

If you are 16-19 there are no course fees payable, however you may have some costs associated with uniform, equipment etc.

Your next steps...

There are opportunities to continue your studies in further education such as an Apprenticeship or to gain full-time or part-time employment.


For more courses like this, check our courses page.