Information Communications Technician (L3) Apprenticeship Standard

This standard will enable learners to develop their knowledge, skills and behaviours so they can help deliver and support the information systems needs of an organisation. The learners will be equipped with the skills to help organisations prepare for new or changed services. They will also learn how to operate throughout the change process helping with the maintenance of regulatory, legal, and professional standards in the delivery of systems.

The learners will be involved with building and managing systems and components in virtualised and cloud computing environments. A key part of their role will be monitoring the performance of systems and services in relation to their contribution to business performance, system security and sustainability. The learner will make their contribution through applying infrastructure management tools to automate the provisioning, testing, deployment and monitoring of infrastructure components.

The learner will provide support to internal and/or external customers, by using tools or systems to problem solve and trouble-shoot routine and non-routine problems. This apprenticeship also supports clients/customers to run their systems efficiently.

As with all our programmes, this apprenticeship includes tutorial sessions and individual reviews, giving you one-to-one time with your personal assessor.
We want you to achieve to the very best of your ability at CRC. To support you we offer both learning and personal support by specialist staff tailored to meet your specific needs. You can also access support at any time throughout your Apprenticeship through our support Hubs online and on campus. To find out more, visit our student support pages.

English and maths GCSEs at a minimum of grade 4 (C) or equivalent.
Remember, an apprenticeship is a job so the hiring employer may have additional criteria that will have to be met alongside CRC’s entry criteria.
Remember, an apprenticeship is a job so the hiring employer may have additional criteria that will have to be met alongside CRC’s entry criteria. In addition to the entry qualifications listed, the offer of a place on the course is subject to the outcomes of initial assessment, which will be taken at the College as part of the admissions process. Please note that entry criteria may vary quite significantly between courses at the same level. This is to take account of the specific skills needed for success on particular courses, the length of the course and the requirements for progression to the next level. Entry criteria are given as a guide, and the exact requirements in order to obtain a place on a particular course will be confirmed following attendance at a Welcome Event/Interview.

The Information Communication Technician Apprenticeship programme is designed to provide you with the required skills to undertake the role. Once you have completed this programme you may have the opportunity to progress onto further development or take on additional responsibilities with your employer. You will also have the opportunity if you wish to progress onto a Higher Education qualification.

To start an apprenticeship, you will need to secure a suitable apprenticeship job with an employer:

Find the apprenticeship programme that you are interested in and express an interest in it by completing an application on MyChoice@16 and you will be signed up to our job alerts to keep you up-to-date with all the latest apprenticeship job vacancies.

You can also search the latest apprenticeship vacancies on the listing on our website and apply for a job.

Once you have secured an apprenticeship job with an employer you will then be enrolled on the programme with the College.

It is recommended that you also apply for a full-time course as a back up just in case you are not able to source a suitable job in time for September.