Business Administrator (L3) Apprenticeship Standard

The Business and Administrator Level 3 Standard is for those working in an administrative role and who wish to gain a recognised qualification. This programme is aimed at individuals who work independently or as part of a team and will involve developing, implementing, maintaining and improving administrative services. As an administrator you will interact with internal or external customers, support functional areas, demonstrate strong communication skills and offer mentoring or coaching of others. The business administrator is also expected to show initiative, manage priorities and their own time, demonstrate problem-solving and decision-making skills and work with integrity whilst adopting a proactive, positive approach.

Suitable job roles include: Office Administrator, Administration Officer/Executive, Administration Team Leader, Office Supervisor, Personal Assistant, Secretary.

Apprenticeships are made up of a framework of qualifications and training based on testing competency and developing practical, occupational and transferable skills.

Standards
• Knowledge
• Skills
• Behaviour

This programme is completely delivered in the workplace. You will be assessed in the workplace using a variety of methods including observation, questioning, professional discussions, witness testimonials and candidate work products and statements. At then end of your practical period you will go through Gateway and complete three components of End Point Assessment, which are:

1. Component 1 – Knowledge Test
Multiple-choice Knowledge Test assessing the technical content.

2. Component 2 – Portfolio-based Interview
Portfolio-based Interview around the evidence requirements that demonstrate achievement of the portfolio-based skills and behaviours.

3. Component 3 – Project Presentation
Apprentice presentation around a work-based project they have delivered to demonstrate achievement of the project-based skills and behaviours.

There are no formal entry requirements but you must be in a suitable administrative role.
Remember, an apprenticeship is a job so the hiring employer may have additional criteria that will have to be met alongside CRC’s entry criteria. In addition to the entry qualifications listed, the offer of a place on the course is subject to the outcomes of initial assessment, which will be taken at the College as part of the admissions process. Please note that entry criteria may vary quite significantly between courses at the same level. This is to take account of the specific skills needed for success on particular courses, the length of the course and the requirements for progression to the next level. Entry criteria are given as a guide, and the exact requirements in order to obtain a place on a particular course will be confirmed following attendance at a Welcome Event/Interview.

Progression to NCFE Level 4 NVQ Diploma in Business Administration or a Management qualification or further learning.

To start an apprenticeship, you will need to secure a suitable apprenticeship job with an employer:

Find the apprenticeship programme that you are interested in and express an interest in it by completing an application on MyChoice@16 and you will be signed up to our job alerts to keep you up-to-date with all the latest apprenticeship job vacancies.

You can also search the latest apprenticeship vacancies on the listing on our website and apply for a job.

Once you have secured an apprenticeship job with an employer you will then be enrolled on the programme with the College.

It is recommended that you also apply for a full-time course as a back up just in case you are not able to source a suitable job in time for September.