helpyouchoose.org

This page tells you what we do with information about you.

What information do we keep?

• Information about your computer.
• Information about how long you spend on help you choose.
• Anything written on application forms you send off using help you choose.
• Any mobile phones or emails you give us.
• Anything else you tell us while you’re using help you choose.

Cookies

• We use cookies to keep track of how you’re using help you choose.
• You can stop websites using cookies, but if you do, some areas of help you choose won’t work properly.
• Google keeps some information from help you choose cookies – they use this information to help us keep track of how many people use help you choose.

What we do with your information

• We might use your information to

  • administer help you choose and keep it working
  • personalise help you choose (this means changing the website to suit you)
  • get in touch with you
  • send you emails or texts if you’ve asked for them
  • tell other organisations about how people use help you choose
  • deal with complaints or questions from users of help you choose.
• We won’t give your information to other people for marketing, unless you’ve agreed to it.

• We will give your information to other people if

  • it’s the law that we have to, or we’re involved in a legal issue
  • you’ve applied for a course or job – we then give your application form to the place you’re applying to, and the school, college or training provider you’re at right now.
• We might share your information with Norfolk County Council, the Learning + Skills Council, and other agencies we work with.

Security

• We do our best to stop anyone losing, changing or misusing your information.
• We can’t promise that information sent over the Internet will be kept safe – this is because the Internet itself is insecure.
• It’s up to you to keep your password safe. We won’t ever ask you for your password.

Your information, your rights

• You have the right to see all the information we keep about you.
• You can ask us to stop keeping your information on help you choose. You have the right to do this – but you won’t be able to use some areas of the website.
• Please tell us if any of your information on help you choose is wrong.

This privacy policy

• If you have any questions, call 01603 215301 or email prospectus@connexions-norfolk.co.uk.
• We may have to change the rules on this page – check it every so often to make sure you know what it says.
• This is just a summary of the full privacy policy. Anyone who uses help you choose has to agree to the full terms and conditions, and the full privacy policy.
• If there’s anything you don’t agree with, please stop using help you choose straight away.