helpyouchoose.org

We are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information.

What information do we collect?

We may collect, store and use the following kinds of personal data:

• information about your computer and about your visits to and use of this website, such as your IP address, geographical location, browser type, referral source, length of visit and number of page views;
• information that you provide to us for the purpose of submitting applications via this website for learning or job opportunities (including your [and your parents' or guardians'] address, contact details, age, gender, marital status, qualifications, employment history, current residential status in the UK, ethnicity and nationality, current learning difficulties and/or disabilities, and any other information you choose to send to us as part of your application);
• information that you provide to us for the purpose of compiling an Individual Learning Plan (including your qualifications, employment history, current aspirations, course grades and/or predicted grades, and any other information you choose to send to us as part of your Individual Learning Plan);
• information that you provide to us for the purpose of registering with us;
• information that you provide to us for the purpose of subscribing to our website services, email and/or SMS notifications, and/or newsletters (including your mobile phone number, email address, qualifications, and whether you hold a UK driving licence);
• any other information that you choose to send to us.

Cookies

We use cookies on this website. A cookie is a text file sent by a web server to a web browser, and stored by the browser. The text file is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.

We may send a cookie which may be stored on by your browser on your computer’s hard drive. We may use the information we obtain from the cookie in the administration of this website, to improve the website’s usability and for marketing purposes. We may also use that information to recognise your computer when you visit our website, to personalise our website for you, and to enable you to use the search functionality on our website.

Most browsers allow you to refuse to accept cookies. (For example, in Internet Explorer you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector.) This will, however, have a negative impact upon the usability of many websites , including this one.

We use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users' computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google's privacy policy is available at: http://www.google.com/privacypolicy.html.

Using your personal data

Personal data submitted on this website will be used for the purposes specified in this privacy policy or in relevant parts of the website.

We may use your personal information to:

• administer the website;
• improve your browsing experience by personalising the website;
• enable your use of the services available on the website;
• send you general (non-marketing) commercial communications;
• send you email and/or SMS notifications which you have specifically requested;
• send to you marketing communications (relating to our business or the businesses of carefully-selected third parties) which we think may be of interest to you by post, SMS, email or similar technology (you can inform us at any time if you no longer require marketing communications to be sent by emailing us at enquiries@connexions-norfolk.co.uk);
• provide third parties with statistical information about our users – but this information will not be used to identify any individual user; and
• deal with enquiries and complaints made by or about you relating to the website.

We will not without your express consent provide your personal information to any third parties for the purpose of direct marketing.

Other disclosures

In addition to the disclosures reasonably necessary for the purposes identified elsewhere in this privacy policy, we may disclose information about you:

• to the extent that we are required to do so by law;
• in connection with any legal proceedings or prospective legal proceedings;
• in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);
• to the providers of any learning opportunities you have submitted an application to;
• to any employers you have submitted a job application to;
• to the providers of any learning opportunities that you are currently enrolled in; and
• to Norfolk County Council, the Learning + Skills Council, and any other relevant partner organisations of Connexions Norfolk.

Except as provided in this privacy policy, we will not provide your information to third parties.

Security of your personal data

We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

We will store all the personal information you provide on our secure servers. All electronic transactions you make to or receive from us will be encrypted using SSL technology.

Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

You are responsible for keeping your password and user details confidential. We will not ask you for your password.

Policy amendments

We may update this privacy policy from time-to-time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.

We may also notify you of changes to our privacy policy by post, email and/or SMS.

Your rights

You may instruct us to provide you with any personal information we hold about you. Provision of such information may be subject to the payment of a fee.

You may instruct us not to process your personal data for marketing purposes by email (to enquiries@connexions-norfolk.co.uk ) at any time. (In practice, you will usually either expressly agree in advance to our use of your personal data for marketing purposes, or we will provide you with an opportunity to opt-out of the use of your personal data for marketing purposes.)

Third party websites

The website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.

Updating information

Please let us know if the personal information which we hold about you needs to be corrected or updated.

Contact

If you have any questions about this privacy policy or our treatment of your personal data, please write to us by email to enquiries@connexions-norfolk.co.uk or by post to the Data Protection Officer, Connexions Norfolk, Norwich City Football Club, Carrow Road, Norwich, Norfolk, NR1 1HU.

These terms and conditions are based on a template created and distributed by www.websitelaw.co.uk.